The term “breaking news” refers to unexpected developments that are unfolding, such as a fire or natural disaster. These events require immediate attention and must be reported in real-time. Journalists must weigh the need to provide urgent updates against their obligation to maintain accuracy and avoid sensationalism. The use of social media also increases the likelihood that erroneous information will spread quickly and become a factor in determining the timeliness of a story.
The delivery of bad news can be difficult in all settings, from the workplace to the family dinner table. The most effective communicators use a few basic guidelines to make the process as clear and empathetic as possible.
1. Avoid using euphemisms.
Many people use euphemisms to soften their message, but this can backfire. It’s easy for recipients to recognize a veiled attempt at dodging unpleasantness, and this can create further distance between the messenger and the receiver. Think of the time you’ve heard a company leader refer to a layoff as an “organizational realignment” instead of a mass firing or a doctor who uses words like “a little setback” to describe a medical diagnosis.
2. Confirm all eyewitness accounts.
When covering breaking news, reporters often rely on eyewitness accounts from people who are in close proximity to the event. However, eyewitnesses aren’t always reliable and may report wrong information, especially if they are panicked or under stress. This is why it’s so important for journalists to confirm all eyewitness accounts before broadcasting them, and never rely on a source without verification.